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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aloma M

October 8, 2025

5  out of  5
rating by Aloma M
"Theresa at Paul Clark State Farm has been assisting me with adjusting my home and auto insurance during a very difficult time. Her pleasant personality, attention to my specific needs, patients and being understanding of my irritation are the reason that I'm leaving this review. Thank you again so very much"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Paul Clark's State Farm"
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Stephanie Calhoun

October 8, 2025

5  out of  5
rating by Stephanie Calhoun
"Great company! They make everything so quick easy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Paul Clark's State Farm"
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Stephanie

October 7, 2025

5  out of  5
rating by Stephanie
"I recently had to request a copy of my renters insurance. Bethanie answered within 3 rings and was so helpful and congenial, she made me feel like she had known me for years! She immediately emailed the document to me. Thats the kind of service every customer hopes for. You have a winner there. Thanks State Farm!"
We responded:
"She sure is great! Thank you for the review! - Paul Clark's State Farm "
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Christelle Bristol

September 29, 2025

2  out of  5
rating by Christelle Bristol
"They lied to me. They told me when I got my car that my insurance was gonna be cheaper than what it was and my insurance actually went up $100. They told me if I didn’t like it to go search around for other insurance so I did and I found insurance cheaper from farmers I’m sorry for this place but they’ve just made State Farm lose a customer by being greedy. You’re lying to customers I don’t like being lied to. I don’t know anybody that does but when they tell you on the phone that your insurance is going to go down and you get your bill and It’s more than what you were actually paying originally I wouldn’t mess with this place and I’m not going to. I will not be overcharged for insurance sorry State Farm they costed you a customer. and no, you haven’t reached out to me. I have called you Thursday, Friday Monday. Left messages for you guys to call me back. You never did call me back to say that you went over my shit with me. No, you didn’t. You need to quit lying it does you no good?"
We responded:
"Thank you for making us aware of your concerns. Our goal is always to provide clear and accurate information, and we regret that you felt misled regarding your insurance rates. Insurance premiums can be influenced by many factors outside our control, but we take your concerns seriously. We have tried to communicate with you on numerous occasions regarding your bill and premiums, however, it seems as though those conversations and not met your needs. We are still here if you would like to discuss in detail. Thank you, Paul Clark's State Farm"
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Sheila Smith

August 13, 2025

5  out of  5
rating by Sheila Smith
"I'll be honest, I've had my ups and downs with all insurance companies, so sometimes being able to find the right person at those companies to help you get everything you need is really most important, someone who understands you and wants what's best for you. Lakreashia at Paul Clark State farm office hooked me up and helped ease my mind during one of the most stressful times in my life. Bethany is also so patient and understanding anytime I've ever called worried! No one wants to pay for insurance or have to deal with all the crazy that comes along with it. But if you have the crazy coming at you, those two ladies are really the best to have batting for you. Thank you so much ladies!!"
We responded:
"Sheila you are amazing! Bethanie and Lakreashia were both grinning ear to ear. Thank you for taking the time to share your experience's with them. We hope that we can always help for years to come! - Paul Clark's State Farm "
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May Benot

July 14, 2025

5  out of  5
rating by May Benot
"Ken is always super helpful. All my needs are quickly met. I love State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Paul Clark's State Farm "
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working man

July 6, 2025

1  out of  5
rating by working man
"I do not recommend this agent."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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david loepke

May 28, 2025

5  out of  5
rating by david loepke
"Lakreashia went above and beyond to help me and make sure I understood everything and answered every question I asked with assured confidence.. she is the good hands person the other companies commercial was talking about. Thanks Lakreashia"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lindsey Iler

May 7, 2025

5  out of  5
rating by Lindsey Iler
"Lakreashia was such a help in a moment of chaos and panic. We have had nothing but great experience with Paul Clark’s office. The staff is helpful and friendly, making working with them a no brainer."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Onlymengod VanNocker

April 26, 2025

5  out of  5
rating by Onlymengod VanNocker
"Isaac from Paul Clark’s office was very knowledgeable and friendly as customer service plays a big part other than just price in my deciding on what insurance company to go with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ebony Thorpe

April 22, 2025

5  out of  5
rating by Ebony Thorpe
"Love this office!"
We responded:
"Thank you Ebony! - Paul Clark’s State Farm "
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Kush Toker420

April 22, 2025

5  out of  5
rating by Kush Toker420
"Nice customer service quick and easy."
We responded:
"Happy to help! Thank you, Paul Clark’s State Farm "
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Thomas Cantu

April 4, 2025

5  out of  5
rating by Thomas Cantu
"Bethanie sladek help me out alot thanks"
We responded:
"Bethanie is great! Thank you, Paul Clark’s State Farm "
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bluejeanspecial

April 1, 2025

5  out of  5
rating by bluejeanspecial
"My agent was amazingly helpfull and personable. She made the whole process easy for me, returning calls promptly and with all the information i needed. Thank you so much Lakreashia."
We responded:
"Thank you for the review! Lakreashia is new to our team, and we love hearing that she was able to help you! - Paul Clark's State Farm "
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Tim H

March 24, 2025

5  out of  5
rating by Tim H
"She did great and was pretty fast. Very kind and professional"
We responded:
"Thank you Tim! - Paul Clark’s State Farm "
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sean price

March 14, 2025

5  out of  5
rating by sean price
"I’ve been a Client for more than 20yrs Paul Clark’s State Farm is a Class organization top to bottom."
We responded:
"Thank you for that Sean. Being a class act is our top priority! - Paul Clark's State Farm"
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Robert Nicol

March 13, 2025

5  out of  5
rating by Robert Nicol
"Paul clark and his team have always been very helpful and getting me the coverage I need!"
We responded:
"Thank you Robert, we like to make sure that everyone gets exactly what they need! Paul Clark's State Farm "
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Bookie Reviews

March 12, 2025

5  out of  5
rating by Bookie Reviews
"Was very polite on the phone and assisted me with my payment."
We responded:
"We always want to make sure that you leave with a smile! - Paul Clark's State Farm"
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Ashleigh Mccomb

February 25, 2025

5  out of  5
rating by Ashleigh Mccomb
"Always nice and caring! Will help as much as need and very patient with you! Would highly recommend Paul Clarks State farm for anyone!"
We responded:
"Thank you Ashleigh, we are so happy to have you here with us! - Paul Clark’s State Farm "
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Mary Fuller

February 25, 2025

5  out of  5
rating by Mary Fuller
"I spoke with Stephanie very plesant"
We responded:
"Thank you Mary! - Paul Clark’s State Farm"
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Robin Espinoza

February 25, 2025

5  out of  5
rating by Robin Espinoza
"Just the sweetest, out going, say it with a smile customer service everyone hopes for! It's here at the State Farm Paul Clark, Springfield, MI location for sure!"
We responded:
"Oh thank you Robin! So sweet of you to say! - Paul Clark’s State Farm"
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Tiffiny Burke

February 24, 2025

5  out of  5
rating by Tiffiny Burke
"Sarah is always very helpful even with my busy work schedule. Really appreciate her"
We responded:
"Glad she was able to help you Tiffiny! - Paul Clark’s State Farm"
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Steven Thomas

February 17, 2025

5  out of  5
rating by Steven Thomas
"I highly recommend Paul Clark. Easy to do business there, especially with Deanna in the office"
We responded:
"Good looking truck there Steven! So glad we could help with everything you needed. - Paul Clark’s State Farm"
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Nancy Raymond

February 17, 2025

5  out of  5
rating by Nancy Raymond
"I called a spoke to my insurance team to help lower my bill and it was a good experience. The team went through everything with me and lowered my bill by $50. Thank you for the help!"
We responded:
"That is great to hear Nancy! So happy we were able to help you save money. - Paul Clark’s State Farm"
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Jorrdon Steele

February 13, 2025

5  out of  5
rating by Jorrdon Steele
"Sarah H is the best! She’s always so prompt with her customers and on top of things! So glad I transferred over to you guys."
We responded:
"She is pretty fantastic Jorrdon! Thanks for recognizing her! - Paul Clark’s State Farm "